Official Terms of Service

Terms & Conditions of Service

These terms govern all structural supply, assembly, and maintenance agreements in full compliance with commercial laws of the Kingdom of Saudi Arabia

10-Year Warranty

Certified structural frame

120 km/h Rating

16 heavy anchor bases

6-Hour Assembly

Rapid deployment

7-Day Return

Consumer Protection

1. Scope of Agreement & Corporate Details

These terms apply to all contracts for sale, supply, assembly, and maintenance of geodesic domes and mega event structures provided by Neom Tents (Riyadh, Dhahrat Laban, Saudi Arabia, Tel: +966546445522, Email: neomtents@gmail.com).

2. Certified 10-Year Structural Warranty

Neom Tents provides a certified 10-year warranty covering the aerospace aluminum and galvanized steel framework against structural defects, metal fatigue, and corrosion under normal operating parameters.

3. Anchor Plates & 120 km/h Wind Load Rating

The geodesic dome is anchored by 16 heavy-duty steel base plates evenly distributed around the perimeter, engineered to withstand desert wind speeds up to 120 km/h.

4. Foundation Requirements (20 cm Concrete Slab)

For optimal structural stability and long-term deployment, it is strongly advised to erect the dome upon a leveled concrete slab of at least 20 cm thickness.

5. Assembly Duration (Approx. 6 Hours)

Standard assembly time is approximately 6 hours for medium domes, depending on structural diameter, ground terrain, and MEP integrations.

6. Exchange & Statutory Return Provisions

Consumers have the right to request product replacement within seven (7) days of delivery in pristine original packaging pursuant to the Return & Replacement Policy.

7. Governing Law & Jurisdiction

These terms are governed by the laws of the Kingdom of Saudi Arabia, and any dispute shall be submitted to the exclusive jurisdiction of the competent courts in Riyadh.

Legal & Contractual Queries:

HQ: Saudi Arabia, Riyadh • Tel: +966546445522 • Email: neomtents@gmail.com

WhatsApp Legal Desk

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